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USU Software AG

  • ISIN DE000A0BVU28
  • Country Deutschland

Company profile

As a leading provider of software and service solutions for IT & Customer Service Management, USU Software AG sets standards for better service quality. With USU, companies are responding to the changing needs of customers and employees in a digital world. Well-known companies use USU solutions to create transparency, be more agile, save costs and reduce their risks – through smarter services, simpler workflows and better collaboration.

Founded in 1977, USU has pursued a continuous growth course and constantly expanded its business areas. Today, the entire Group employs more than 750 people worldwide.
In addition to software asset management, IT service management and IT service monitoring, the USU service portfolio also includes knowledge management, self-service management, digital service solutions and AI services. USU supports its customers with future-oriented strategies as a technology partner and business enabler.
More than 1,200 USU customers from all parts of the international economy benefit from USU solutions, for example Allianz, Bechtle, BITBW, BMW, Deutsche Bahn, Deutsche Telekom, Swiss Post, Fiducia & GAD, Jungheinrich, LinkedIn, Novartis, Otto, VW or W&W.

For the 2021 fiscal year, USU Software AG is targeting a slight increase in sales for the Group as a whole and an increase in adjusted EBIT to EUR 9-10 million. As in previous years, the Company plans to allow the shareholders of USU Software AG to participate significantly in the Company’s success. The target distribution ratio in the medium term is around half of the profit generated from operations.
USU Software AG has also set its long-term target to grow its sales beyond the average of the IT market in Germany and all of Europe, and to further extend its profitability. The focus of these endeavors is to organically grow by means of innovations and widening of the international market presence, although anorganic growth in the form of acquisitions and commercial stakes in other companies is also part of the expansion strategy. The medium-term plan is projecting an average annual sales increase of 10% and an increase in Adjusted EBIT margin to 13%-15% by 2024.