update software AG
- ISIN AT0000747555
- Country Austria
Company profile
With over 1,600 customers and 200,000 users, update software AG is a leading European provider of customer relationship management (CRM) software solutions. Based in Vienna, the company (with about 300 employees) has subsidiaries in Germany, Switzerland, the Netherlands, France and in Poland, and is represented worldwide by a number of established partners. update is focused on improving customer-related business processes in sales, marketing and services.
With its CRM solutions, update software AG focuses on the needs of companies in life sciences, financial services, consumer goods and industry solutions. In line with this focus, and to ensure optimum customer service geared to actual needs, update has created competence centers for each of these three industries.
The new business model is a SaaS-type offering which offers a lot of advantages for the customer. With update.revolution customers have no upfront investments for implementation. You only pay what you use with a monthly fee based on the number of users and modules as well as the chosen service level. This is why the budget can be calculated exactly and planned clearly right from the start. The combination of standardized processes together with a high degree of individualization makes the offering unique on the market.
With its CRM solutions, update software AG focuses on the needs of companies in life sciences, financial services, consumer goods and industry solutions. In line with this focus, and to ensure optimum customer service geared to actual needs, update has created competence centers for each of these three industries.
The new business model is a SaaS-type offering which offers a lot of advantages for the customer. With update.revolution customers have no upfront investments for implementation. You only pay what you use with a monthly fee based on the number of users and modules as well as the chosen service level. This is why the budget can be calculated exactly and planned clearly right from the start. The combination of standardized processes together with a high degree of individualization makes the offering unique on the market.