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OTRS AG

  • ISIN DE000A0S9R37
  • Country Deutschland

Company profile

OTRS Group is the vendor and world’s leading provider of the open source OTRS Service Management Suite. The OTRS Group consists of OTRS AG and its five subsidiaries: OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS ASIA Pte. Ltd. (Singapore), OTRS Asia Ltd. (Hong Kong) and OTRS Do Brasil Soluções Ltda. (Brazil).

OTRS AG is listed on the Basic Board of the Frankfurt Stock Exchange (WKN: A0S9R3).

The OTRS product suite includes the OTRS Service Desk Software and the ITIL® V3-compliant, PinkVERIFY™-certified IT Service Management Module OTRS::ITSM and, expanding upon the former, the OTRS Business Solution™ and the cloud-based OTRS Business Solution™ Managed for professional use in business environments. OTRS is available in 38 languages and is used by more than 170,000 companies worldwide to increase the efficiency of their service management while saving costs and resources with an integrated solution.

The OTRS Group is the source code owner and supports companies around the globe with its solutions. Its service portfolio includes process design, implementation, customization, application support, corporate security and OTRS managed services. Key customers include industry-leading companies and organizations such as Bayer Pharma AG, Toyota, Huawei, Hapag-Lloyd, Lufthansa, Airbus, IBM, Porsche, Siemens, and Banco do Brasil (Bank of Brazil). OTRS is used by more than 40 percent of the DAX 30 companies.

Find out more about OTRS and our services at: www.otrs.com